About Us  
Red Lantern Journeys is a tour operator that specializes in arranging cultural tours and adventure travel packages in Asia for small groups and independent travelers. The founder and president, Ambrose Bittner, has traveled in Asia since 1990 and has lived in and knows the remote corners of its countries, the uniqueness of the cultures, and the aspects of the travel industry that could impact your trip. In fact, all of our travel consultants have traveled in the countries they're responsible for and have inspected many of the hotels, explored remote areas, joined in the tours, and understand the logistics for getting around. They are committed to sharing their knowledge with you so that your journey to Asia is filled with a lifetime of rewarding memories. The Red Lantern Advantage Red Lantern Journeys is all about providing a high-quality experience with excellent customer service. We provide you with a personal travel consultant who will guide you through the process of planning, booking, and preparing you for your trip. We pride ourselves in having detailed knowledge of the destinations we serve and will provide you with the knowledge you need to prepare for a trouble free and memorable experience. From the time that you book your journey with us until after you return, we will be here to serve you. Read what some of our clients say about us: Traveler Feedback Registered Seller of Travel in Washington State and California Red Lantern Journeys is located in Seattle, Washington. We are incorporated in Washington State as a limited liability company, and do business under the trade name Red Lantern Journeys. We are a registered seller of travel in both Washington State, number 602422249, and California, number 2100207. Accredited by IATAN Red Lantern Journeys is accredited by the International Airlines Travel Agent Network (IATAN) as a Travel Sales Intermediary. Accreditation by IATAN means that we have met and must continue to meet a stringent set of business standards and that we are a member in good standing of the travel industry. Member of the Pacific Asia Travel Association (PATA) PATA is the most respected travel organization in Asia and supports development of sustainable and green tourism throughout the region. We are proud to support their efforts in sustainable and eco-friendly tourism.
Authenticated .travel Domain Red Lantern Journeys is an authenticated owner of the www.redlantern.travel and www.redlanternjourneys.travel domain names by the .travel Registry. This seal, along with our .travel domain name, provides consumers with an extra level of confidence in knowing that we have been authenticated as a member of the travel industry by the .travel Registry in order to be eligible for .travel domain names. Secure Payments We are based in Washington State, which is one of only a handful of states that require sellers of travel to be registered and follow strict guidelines for holding payments in trust accounts, truth in advertising, and handling refunds. When you book a trip through us, your payments are deposited directly into a trust account and those funds can only be used to pay for services directly related to your trip until your trip is completed. Visit Our Policies page to learn more about booking, payment, cancellation, and refund policies. Great Rates By partnering with local ground operators, transportation providers, and hotels, we can offer great rates and provide exceptional customer service when you're traveling to remote destinations. When booking a river cruise or train excursion on Orient Express, Victoria Cruises, Palace on Wheels, or even anther tour operated by a third party, you pay the same rates as you would by booking with them directly, but you get the added value of having us pay attention to the details of your bookings. We can also book pre- and post-tour extensions outside of those companies' tours and will be there if you need to make changes. American-based Company If an Asia-based travel agency goes out of business or fails to live up to its promises, you have no recourse to a refund or substitution of services. While their prices may look good, check to see if they have cancellation or refund policies posted on their web site—not many! No matter where you live or where you are traveling, we provide the same policies and high level of customer service. Full Service Red Lantern Journeys helps you plan and book detailed, customized itineraries for your trip based on the style of travel and activities that you are interested in. Based on an interview with you, we will research, recommend, and reserve:
- Accommodation (hotels, resorts, lodges, guest houses, and spas)
- Local transportation (flights, airport transfers, cars, trains, and buses)
- Tours with local, English-speaking guides
- Activities (such as tours, shows, meals, cruises, diving, rafting, golfing, trekking, elephant rides, rock climbing, etc.)
- Trip insurance
Network of Local Agents Throughout Asia We have carefully selected the best local ground operators in each country to provide services for your trip. If you ever need help during your trip, they will be there.
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